Last updated: September 29, 2025
These Terms of Service (this “Agreement” or “Terms”) constitute a legal agreement between you (the “User” or “Customer”) and Ivy Interactive AB (referred to as “Ivy,” “we,” “us,” or “our”). Ivy Interactive AB is a company incorporated in Sweden, operating under Swedish and applicable European Union law. By accessing or using Ivy’s AI-powered code generation platform (referred to as “Platform” or “Services”), you:
If you do not agree with these Terms or the Privacy Policy, you must not use the Ivy platform or Services. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. Ivy reserves the right to update or modify these Terms from time to time. We will notify Users of any material changes by posting the updated Terms on our website. Continued use of the Services after changes are effective constitutes acceptance of the revised Terms.
Ivy provides an AI-powered software engineering assistant accessible via our website and an installable application. The Platform allows Users to generate software code and related outputs based on natural language prompts and instructions. Ivy's Platform is designed for both personal and commercial use, enabling developers to rapidly prototype and build applications with AI-generated code. All code generation and related features are provided subject to the usage limits of your chosen plan and in accordance with these Terms.
Subject to your compliance with this Agreement, Ivy grants you a limited, personal, non-exclusive, non-transferable license to install and use our tools and Services. This license permits you to use Ivy’s platform for your own internal purposes, whether personal or commercial, in accordance with the functionality of the tools and any documentation provided. You may not sublicense, assign, or transfer this license to any third party. All rights not expressly granted to you are reserved by Ivy.
To access the Services, you may need to create an account. You agree to provide accurate and up-to-date information when registering an account and to keep your account credentials secure. You are responsible for all activities that occur under your account. Please notify Ivy immediately of any unauthorized use of your account or security breach. We are not liable for any loss or damage arising from unauthorized use of your credentials.
Ivy offers both free and paid subscription plans for the Services:
Paid subscriptions begin upon payment and continue for the selected term (monthly or annually).
Auto-Renewal: Subscriptions automatically renew at the end of each term unless canceled prior to renewal. By providing a payment method, you authorize Ivy to charge the applicable renewal fees.
For annual subscriptions, Ivy will send a reminder notice at least 30 days before renewal. It is your responsibility to cancel if you do not wish to renew. No refunds are issued for renewals unless required by law.
You may cancel your subscription at any time through your account settings or by contacting us. If you cancel, you will continue to have access to paid features until the end of your current billing period, after which the subscription will not renew.
Refunds: Ivy offers a 14-day refund window for new paid subscriptions. If you are unsatisfied for any reason, you may cancel your paid plan within the first fourteen (14) days of your initial subscription purchase and request a full refund, provided your usage of the Services has not exceeded a reasonable threshold for trial use. Ivy reserves the right to deny refund requests if substantial usage of the Services occurred within the refund period. Examples include, but are not limited to, generating a significant volume of code or excessive interactions beyond typical evaluation use.
Refund requests made within the initial 14-day period that meet the fair use conditions will be honoured in full, typically by crediting the original payment method.
After the first 14 days, or for any subscription renewal charges, all payments are non-refundable except in cases of billing errors or where required by law. For example, refunds may be granted for accidental duplicate charges or other billing mistakes. No prorated refunds are provided for partial use of a subscription period beyond the initial 14-day window.
If your account is terminated by us due to a violation of these Terms, you are not entitled to a refund. Downgrading from a paid plan to the free tier will take effect at the next billing cycle without a partial refund for the remaining paid period.
Support is available exclusively to paid subscribers. Free tier users do not receive guaranteed support beyond access to self-help resources or community forums, if available. Paid plan customers can contact Ivy’s support (for example, via a designated support email or ticket system) to receive assistance with platform-related issues. Ivy will make reasonable efforts to assist with issues related to the functioning of the platform, account access, or subscription management. Support does not include in-depth code debugging or consulting on projects not related to the operation of the Ivy platform. Support hours and response times may vary based on your plan level. Enterprise or higher-tier plans (if offered) may include priority support or dedicated assistance as specified in those plan terms. All support requests must be made in accordance with our support guidelines, and Ivy reserves the right to limit or refuse support in cases of abuse or excessive requests beyond fair use.
All rights, title, and interest in and to the Ivy Services (except for the content generated by users) are owned and retained by Ivy Interactive AB. This includes, but is not limited to:
These elements are protected by intellectual property laws and treaties. Nothing in this Agreement transfers or licenses any Ivy intellectual property to you except for the limited right to use the Services under these Terms. You may not remove or alter any copyright notices, logos, or proprietary marks on the Ivy platform or outputs. The Ivy name, trademarks, and logos may not be used by you without our prior written consent, except as allowed by applicable law.
You retain ownership of any text or content you input into the platform (such as prompts, queries, or any code or data you provide to the Service) and of any other content you create outside of our platform. Ivy does not claim ownership of your proprietary input materials. By submitting prompts or other content to the Service, you grant Ivy a limited, worldwide, royalty-free license to use, reproduce, and process your content only as necessary to operate and improve the Service and to generate the outputs you request. This license to Ivy is for the sole purpose of enabling us to provide the AI functionality (for example, feeding your prompt into our model to generate code) and to enhance our algorithms and user experience over time. We will not use your prompts, input code, or project ideas to market to others or to create derivative products outside of our Service without your permission. Please ensure that you have the rights to any content you input (for example, do not submit third-party proprietary code or data unless you have authorization) – you are solely responsible for your provided content and affirm that its use via the Service does not violate any laws or rights of others.
Ownership of Output: Ivy does not claim any ownership rights in the software code or other materials generated by the AI in response to your prompts. All code, scripts, or other results produced by the Service for you are considered Generated Code, and you as the User retain full ownership and control over that Generated Code. Ivy assigns and releases to you any and all intellectual property rights it may conceivably have in the Generated Code, to the extent permissible. This means that, as between Ivy and you, you own the code that Ivy’s platform produces for you.
License to Use Outputs: You are free to use the Generated Code for any lawful purpose without obligation to Ivy. Specifically, you may:
Ivy simply asks that you use the Generated Code responsibly and in compliance with these Terms. Note that while Ivy strives to produce useful and correct code, you are responsible for reviewing and testing the Generated Code before using it, especially in production or sensitive environments. Ivy makes no warranties that the Generated Code will be error-free, secure, or fit for any particular purpose (see “Disclaimer of Warranties” below). You assume all risks associated with the use of Generated Code. If you choose to open source the Generated Code or incorporate it into an open source project, it is your responsibility to comply with any open source license requirements applicable to the portions of code you combine it with.
If you elect to provide any feedback, suggestions, or ideas to Ivy regarding the Services (for example, ideas for improvements or new features), you agree that Ivy may freely use and incorporate your feedback in our products and services without any obligation to you. Any feedback you provide is entirely voluntary, and we may use it for any purpose with no compensation or attribution to you. This helps us improve the platform for everyone.
Your privacy is important to us. Our practices regarding the collection and processing of user data are described in our Privacy Policy. The following is a summary of how Ivy handles data in the context of the platform Services:
We expect Users to use Ivy’s Services responsibly and lawfully. You agree not to misuse the Ivy platform or use it in a way that violates these Terms. Without limitation, when using the Services you must NOT:
Ivy reserves the right to monitor usage for compliance with these Terms (while respecting your privacy as outlined above) and to investigate any suspected violation. We may suspend or terminate your access to the Services (with or without notice) if we believe you are engaged in prohibited activities or otherwise violating the letter or spirit of these Terms. In serious cases, we may also report wrongdoing to law enforcement or pursue legal action as appropriate.
By User: You may stop using the Services at any time. You may also delete your account by following the instructions on our website or contacting support. Termination of your account will result in disabling your access to the platform and deletion of associated data in accordance with our Privacy Policy (subject to data retention provisions stated above).
By Ivy: Ivy may suspend or terminate your access to the Services for any of the following reasons: (a) you breach any provision of these Terms; (b) you misuse the Services or engage in any activity prohibited by our Acceptable Use rules; (c) required by law enforcement or other authorities; or (d) unexpected technical or security issues or downtime. In most cases, Ivy will attempt to give you notice of termination or suspension with an explanation of the reason, but we are not obligated to do so if the circumstances (such as a court order or urgent misuse) prevent it. If your account is terminated due to a violation of these Terms or law, you are not entitled to any refunds for any subscriptions or prepaid fees, and you must immediately cease any use of the Services.
After termination, the following sections of these Terms will continue to apply to you: Ownership and Intellectual Property, Generated Code and Outputs (with respect to your rights in code already generated), Data Collection and Privacy, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive termination. Termination of this Agreement does not relieve you of any obligations to pay any outstanding fees, nor will it prejudice any rights or remedies of either party that have accrued up to the date of termination.
Ivy respects the intellectual property rights of others and expects Users to do the same. If you believe that any content available through the Services (including Generated Code or any materials provided by Ivy or other users) infringes your copyright or other intellectual property rights, you may send us a notice requesting that the allegedly infringing content be removed or access to it disabled. For Ivy to respond effectively, your infringement notice should include:
Upon receipt of a valid infringement notice, Ivy will promptly investigate and, if appropriate, remove or disable access to the allegedly infringing material. We will also notify the User who provided the content (if applicable) about the claim, and if the notice is under the U.S. Digital Millennium Copyright Act (DMCA), we will follow the DMCA’s procedures, which may allow the User to send a counter-notification if they believe there has been a mistake. Ivy has the right, in its sole discretion, to terminate accounts of Users who are deemed to be repeat infringers or who repeatedly violate others’ intellectual property rights.
Notices of claimed infringement can be sent to Ivy at our designated email: legal@ivy.app (Attn: Copyright Agent), or by mail to our registered address. Please note that false claims can result in legal consequences, so ensure you have a valid claim before submitting a notice. For more details on our copyright policy or to confirm our designated agent under the DMCA or equivalent EU directives, please refer to the contact information in this Agreement or on our website.
Use at Your Own Risk. The Ivy Services, including the Platform, AI model, Generated Code, and all related content, are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied. Ivy disclaims all warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and any arising from usage of trade.
Ivy makes no guarantee that the Services will be uninterrupted, error-free, or secure, or that Generated Code will be accurate, complete, secure, or free of bias or outdated information. You are solely responsible for reviewing, testing, and validating all outputs before use. Ivy shall not be responsible for any errors, omissions, or consequences arising from reliance on the Generated Code.
Some jurisdictions do not allow certain warranty exclusions. To the extent such laws apply, Ivy’s warranties are limited to the minimum permitted by law.
To the fullest extent permitted by law, Ivy and its affiliates, officers, employees, agents, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of (or inability to use) the Services or any Generated Code. This includes, without limitation, any loss of profits, loss of data, business interruption, computer damage, or system failure, or the cost of substitute services, or for any conduct or content of any third party using the platform. Ivy shall not be liable for any damages or liability resulting from unauthorized access to or use of the Services, your account, or your data, or from any interruption, termination, or downtimes of the Services.
In no event shall Ivy’s total cumulative liability for all claims related to the Services exceed the amount you paid Ivy for the Services in the six (6) months immediately preceding the claim (or, if no fees have been paid, $100 USD). This limitation applies collectively to Ivy, its subsidiaries, affiliates, and their respective employees and agents. The limitations of liability in this section shall apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Ivy has been advised of the possibility of such damage.
Because some jurisdictions do not allow the exclusion or limitation of certain damages, in such jurisdictions Ivy’s liability shall be limited to the maximum extent permitted by law. This clause does not limit or exclude Ivy’s liability for gross negligence, intentional misconduct, or for death or personal injury caused by our negligence to the extent that law prohibits such exclusion.
You agree to indemnify, defend, and hold harmless Ivy Interactive AB and its officers, directors, employees, agents, partners, and licensors from and against any and all third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) that arise out of or relate to: (a) your use of the Services or any Generated Code; (b) your violation of these Terms or of any applicable law or regulation; (c) any content or data you input into the platform (including claims that your input or the AI’s output when used by you infringes or misappropriates a third party’s intellectual property or other rights); or (d) any products or applications you develop or distribute using the Generated Code, including any claims that such products cause damage to others. Ivy reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with Ivy’s defense of such claims. You agree not to settle any such matter without the prior written consent of Ivy. We will use reasonable efforts to notify you of any claim, action, or proceeding subject to this indemnification upon becoming aware of it.
This Agreement and any dispute arising out of or relating to the Services or these Terms shall be governed by the laws of Sweden, without regard to its conflict of law principles. You and Ivy agree that the laws of Sweden will apply to any disputes or claims arising from these Terms or your use of the Services, and, to the extent applicable, that the applicable law includes relevant European Union laws and regulations. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
Jurisdiction: You agree that any dispute or claim arising out of or in connection with this Agreement will be subject to the exclusive jurisdiction of the courts of Sweden. The venue for resolving any such dispute shall be within the competent courts located in Sweden, and you consent to personal jurisdiction in those courts. Notwithstanding the foregoing, if you are a consumer residing in the European Union, you may be entitled to bring claims in your country of residence under EU consumer protection laws; these Terms are not intended to limit any rights you have under mandatory law.
Injunctive Relief: You acknowledge that any actual or threatened breach of the sections titled “Ownership and Intellectual Property Rights” or “Acceptable Use and Prohibited Activities” may cause irreparable harm to Ivy for which monetary damages would not be an adequate remedy. Therefore, in addition to any other remedies available, Ivy may seek injunctive or equitable relief in any jurisdiction to protect its intellectual property and confidential information or to prevent unauthorized access or use of the Services.
If you have any questions, concerns, or feedback regarding these Terms or the Services, please contact us:
We will do our best to address your inquiry promptly. By using the Ivy Services, you acknowledge that you have read these Terms of Service and agree to abide by them. Thank you for choosing Ivy.
